Refund policy

Returns, Exchanges, Cancellations, Replacements & Refunds Policy

At Amaru Paris, we offer a clear policy for returns, exchanges, cancellations, replacements, and refunds to ensure your complete satisfaction.

Returns and Cancellations

We understand that you may wish to cancel an order. If you request a cancellation within the first 48 hours of your purchase and the order has not yet been shipped, we can cancel it at no charge. If the order has already been shipped but you requested a cancellation before the shipping date, we will accept the return of the unopened package. In this case, return shipping costs will be your responsibility. Once we receive the cancelled order back and verify its condition, we will process your refund.

Exchanges

We only offer exchanges for defective or damaged items upon receipt. If you need to replace an item with the same one, please contact us at [your email address] for return instructions.

Refund Policy

At Amaru Paris, we guarantee that all our samples and decants are 100% authentic, sourced directly from the original manufacturer's bottles. However, if you receive a damaged, leaking, or defective product, please send us a photo of the item along with your order receipt so we can promptly rectify the situation.

Refund Procedure

To request a refund for an eligible item, please contact us within 5 days of receiving your order at [your email address]. We will review your request and provide instructions for returning the item if necessary. Refunds will be processed to the original payment method, typically within 7-10 business days after we receive the returned item.

Contact Us

If you have any questions or concerns regarding our returns, exchanges, cancellations, replacements, and refunds policy, feel free to reach out to us at Contact@amaruparis.fr. We are here to assist you and provide a seamless shopping experience.

Thank you for choosing Amaru Paris for your quality fragrance needs.